Answers to the questions we get most.
Can't find what you need here? The contact form goes straight to a person, not a ticket queue.
Is there a free trial? +
Yes. Every new account gets its first month free. After that, you're billed monthly for what you use at our published rates.
How is storage priced? +
You're billed monthly for the average GB stored and the GB transferred out, both at $0.0095/GB. Data coming into your account is always free.
Is my data replicated automatically? +
Yes. Every file is written to at least two separate servers before a write is confirmed, with no extra configuration needed.
Can I choose which region hosts my data? +
Yes, region is set when you create a storage bucket, and can include multiple regions for redundancy.
What happens if I go over my expected usage? +
There's no cap or overage fee — you're simply billed for what you used that month at the same flat rate.
Do you offer support beyond the help center? +
Yes, free support is included on every account. Use the contact form and a person will follow up, typically within one business day.